Privacy Policy

Effective Date: March 26, 2026

At Flamborough Health Clinic (“we,” “our,” or “us”), protecting your personal information is a priority. This Privacy Policy explains how we collect, use, and disclose personal information in compliance with PIPEDA when you visit our website flamboroughhealth.com or interact with us online.

1. Accountability

We are responsible for personal information under our control. Our Privacy Officer oversees compliance with this policy. You can contact us at office@flamboroughhealth.com for questions about our privacy practices.

2. Personal Information We Collect

We collect only the personal information necessary for providing our services. This includes:

a. Information You Provide:

  • Name
  • Email address
  • Phone number
  • Other information you submit in forms for appointments, inquires, or educational resources, etc.

b. Information Automatically Collected:

  • IP address
  • Browser type and version
  • Pages visited and time spent on our website
  • Referring URLs

This data is collected via cookies.

3. Purpose of Collection, Use, and Disclosure

We collect personal information for specific purposes, including:

  • Scheduling and managing chiropractic appointments
  • Sending requested resources
  • Communicating with you about services or promotions
  • Analyzing website performance and improving user experience (Google Analytics)
  • Delivering personalized social media advertising (Meta Pixel)

We do not sell or trade your personal information.

4. Consent

We obtain your consent to collect, use, or disclose your personal information, either:

  • Explicitly, when you consent to use of cookies, or
  • Implicitly, when the purpose is obvious, and you voluntarily provide your information

You may withdraw consent at any time by contacting office@flamboroughhealth.com.

5. Limiting Collection

We only collect personal information necessary to fulfill the purposes described above. We do not collect excessive or unrelated information.

6. Limiting Use, Disclosure, and Retention

Your personal information is only used or disclosed for the purposes for which it was collected, unless you consent otherwise or as required by law. We retain your personal information only as long as necessary to provide services or as required by law.

7. Safeguards

We use administrative, technical, and physical safeguards to protect personal information against unauthorized access, disclosure, or loss. While we take precautions, no online system is completely secure.

8. Openness and Access

You have the right to request access to the personal information we hold about you. You may also request corrections if you believe information is inaccurate or incomplete. To exercise these rights, contact:
Flamborough Health Clinic
Email: office@flamboroughhealth.com
Phone: 905-481-0731

9. Accuracy

We make reasonable efforts to ensure personal information is accurate, complete, and up-to-date. You are encouraged to notify us of any changes to your information.

10. Third-Party Links

Our website may include links to third-party websites. We are not responsible for their privacy practices. Please review their policies before sharing personal information.

11. Cookies and Tracking

We use cookies and tracking technologies, including Google Analytics and Meta Pixel, to:

  • Improve website performance and user experience
  • Deliver targeted social media advertising

You may disable cookies; some website features may not function correctly if cookies are disabled.

12. Changes to This Policy

We may update this policy periodically. Updated versions will be posted on this page with the effective date.

13. Contact Us

Questions or concerns about this policy or our handling of personal information can be directed to:
Flamborough Health Clinic
Email: office@flamboroughhealth.com
Phone: 905-481-0731
Address: 245 Hwy 8, Dundas, ON, L9H 5E1